Contact details


Public phone: 0808 802 2000

Email: info@turn2us.org.uk

Website URL: http://www.turn2us.org.uk

General information

Service offered: Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable, grants and support services – online, by phone and face to face through partner organisations and our volunteers. Anyone can be a missed pay-cheque, illness or bereavement away from a real financial crisis, which is why we can help you find the support you need to get back on track. Turn2us offers a free benefits calculator for the public, an advanced version for advisers and Grants Search with details of over 1700 charitable funds. Call us on: 0808 802 2000, 9am - 5pm Mondays-Fridays. All calls are free from a UK landline and from most mobiles. If you are calling from a mobile, please check with your network provider. Email us at: info@turn2us.org.uk.

Target group: People in financial need

Area served: UK and Ireland

How to contact: Phone the helpline, visit the website or email.


Monday: 9am - 5pm helpline

Tuesday: 9am - 5pm helpline

Wednesday: 9am - 5pm helpline

Thursday: 9am - 5pm helpline

Friday: 9am - 5pm helpline

Weekends: Closed

Office Hours: Mon – Friday (normal office hours 9am-5pm)


Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English: Helpline offers translation services and Text Relay Support

Charity number: England and Wales: 207812 Scotland: SC040987

Year established: 1897


Public transport:

Record last checked: 10 January 2024

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