Riverside Money Advice

Contact details

Riverside Money Advice
Riverside House
21 Alcester Road
B13 8AR

Public phone: 0808 196 8778

Email: help@riverside-moneyadvice.org.uk

Website URL: http://www.riverside-moneyadvice.org.uk

General information

Service offered: Free face-to-face debt advice and help completing forms and making calls. Benefits checks, budgeting help, utility bills, Universal Credit, Council Tax… and lots more. A free term-time café runs Wednesdays 10-2.30pm and provides free tea/coffee, friendship and home-baked cakes alongside a money advice drop-in – you can just turn up and bring your questions and paperwork with you. Appointments are available on other days of the week for cases that require further help. We only serve Birmingham residents in the B11, B12, B13 and B14 postcodes of Birmingham, and do not handle PIP/DLA unless part of the debt-advice/budgeting case.

Target group: General Public

Area served: South Birmingham.

How to contact: Freephone 0808 196 8778 or email for an appointment. Open Wednesdays 10-2.30pm, other days by appointment.


Monday: By Appointment

Tuesday: By Appointment

Wednesday: 10am-2.30pm

Thursday: By Appointment

Friday: By Appointment

Weekends: Closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Wheelchair access to building at rear. Access to signers and interpreters. Stepped access at front of building, level access through car park by appointment.

Other information

Languages other than English: None

Charity number: 1099487

Year established: 2012

Staffing: 1 Centre Manager, 3 staff, 17 Volunteers

Public transport: On No 50 bus route

Record last checked: 02 June 2023


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