Welfare Benefits Helpline (East Sussex)

Contact details

Welfare Benefits Helpline (East Sussex)

Public phone: 0333 344 0681

Email: benefitseastsussex@harcuk.com

Website URL: http://new.eastsussex.gov.uk/social-care/benefits

General information

Service offered: Helpline providing benefits advice for residents of East Sussex. This can lead to appointments for benefits eligibility checks, help completing benefit application forms, and specialist support including help with appeals. In some circumstances advisers can make home visits.

Target group: Residents of East Sussex and professionals working with vulnerable clients

Area served: East Sussex (including Lewes, Wealden, Eastbourne, Hastings, Rother).

How to contact: Phone (0333 344 0681) or email. Open Mon-Fri 10am - 4pm

Availability

Monday: 10am - 4pm

Tuesday: 10am - 4pm

Wednesday: 10am - 4pm

Thursday: 10am - 4pm

Friday: 10am - 4pm

Weekends: n/a

Office Hours:

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: Home visits can be made to people with disabilities if no suitable meeting place is available locally

Other information

Languages other than English:

Charity number:

Year established: 0

Staffing: 9 full time and 1 part time staff.

Public transport: Initial access via phone and email. Face to face appointments are then made locally at various venues throughout East Sussex depending on where client lives.

Record last checked: 12 July 2024