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Age UK - York

Contact details

Age UK - York
Norman Collinson House
70 Walmgate

Public phone: Advice Line “First Call” TEL: 01904 634061


Website URL:

General information

Service offered: Range of services for older people. Advice and information on benefits and other issues, including housing. Companionship visits, carers' respite, hospital aftercare, day clubs, help with managing domestic chores, help with managing pets at times of medical crisis, also offers outings, holidays and insurance services. Campaigns on behalf of older people.

Target group: Older people (60+) and their families and carers.

Area served: York.

How to contact: Call in (Suspended during coronavirus pandemic, please check website for up to date information), phone/email contact for an appointment.


Monday: 9.30am - 3.30pm

Tuesday: 9.30am - 3.30pm

Wednesday: 9.30am - 3.30pm

Thursday: 9.30am - 3.30pm

Friday: 9.30am - 3.30pm

Weekends: Office closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Full access and adapted toilets in day centres, but only limited access to offices. Many services provided in clients' homes.

Other information

Languages other than English: Access to interpreters and Language Line.

Charity number: 1118346

Year established: 1971

Staffing: 120 part time staff, 350 volunteers.

Public transport: Buses 8, 10.

Record last checked: 28 January 2021


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