The Advice Service, The Action Group

Contact details

The Advice Service, The Action Group
The Action Group, Norton Park Centre
57 Albion Road

Public phone: 0131 475 2315


Website URL:

General information

Service offered: For children and adults with support needs and learning disabilites and their carers. The Action Group is about no barriers. It is about changing lives for the better, and making sure that everyone gets the chance to live their life to its fullest potential. Our Advice Service offers free, confidential and impartial advice on Welfare Rights. We have a specialist Advice Service called BEMAS for carers of disabled children from BME communities in Edinburgh. To make sure that everyone who needs our Advice Service can access it we offer home visits and interpretation wherever required.

Target group: For children and adults with support needs and learning disabilites and their carers.

Area served: Edinburgh, The Lothians, Falkirk

How to contact: Phone (0131 475 2315) / Email


Monday: 08:30 – 17:00

Tuesday: 08:30 – 17:00

Wednesday: 08:30 – 17:00

Thursday: 08:30 – 17:00

Friday: 08:30 – 17:00

Weekends: Closed

Office Hours: Out-of-hours appointments can be arranged on a case by case basis.


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Our head office has parking for disabled drivers; ramped or level entrances available; lifts in the building; fully adapted toilets; a loop system; BSL and community language interpretation can be arranged for appointments.

Other information

Languages other than English:

Charity number: SC005964

Year established: 1976

Staffing: 11 FTE Advice Workers

Public transport: Our head office is a short walk from Easter Road. Lothian Busses number 1 and 35 stop nearby. The two closest bus stops are ‘before Brunswick Road’ and ‘opp Montgomery Street’. We also have regional offices in East Lothian, West Lothian, Midlothian and Falkirk

Record last checked: 09 January 2023


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