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Citizens Advice Newcastle

Contact details

Citizens Advice Newcastle
4th Floor City Library Charles Avison Building
33 New Bridge Street West
Newcastle upon Tyne

Public phone: 0808 278 7823


Website URL:

General information

Service offered: Advice and information on a range of issues. Specialist help in debt.

Target group: General public.

Area served: Newcastle upon Tyne.

How to contact: Drop In (Limited during coronavirus pandemic, please check website for up to date information), phone or email.


Monday: 10:00 - 15:00

Tuesday: 10.00 - 15.00

Wednesday: 10.00 - 15.00

Thursday: 10:00 - 17:00

Friday: 10:00 - 15:00

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level entrance. Reception on 1st floor, with lift. Access to BSL signers.

Other information

Languages other than English: No access to interpretors no funding for this.

Charity number: 1135396

Year established: 1939

Staffing: 15 full time and 3 part time staff, 60 volunteers.

Public transport: Close to Monument Metro station.

Record last checked: 04 March 2022


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