Citizens Advice Newcastle
Contact details
Citizens Advice Newcastle
4th Floor City Library Charles Avison Building
33 New Bridge Street West
Newcastle upon Tyne
NE1 8AX
Public phone: 0808 278 7823
Email: citycab@newcastlecab.org.uk
Website URL: http://www.citizensadvice-newcastle.org.uk
General information
Service offered: Citizens Advice Newcastle is a local, independent charity that has been helping local people since 1939. We give free, confidential and independent advice on a range of issues - including money, debt, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services and more.
Target group: General public.
Area served: Newcastle upon Tyne.
How to contact: Contact us by freephone (0808 278 7823), email, webchat or visit us at our walk-in advice service, 10am – 12pm, Monday - Friday at the City Library.
Availability
Monday: 10am - 4pm (Phone) / 10am – 12pm (Drop In)
Tuesday: 10am - 4pm (Phone) / 10am – 12pm (Drop In)
Wednesday: 10am - 4pm (Phone) / 10am – 12pm (Drop In)
Thursday: 10am - 4pm (Phone) / 10am – 12pm (Drop In)
Friday: 10am - 4pm (Phone) / 10am – 12pm (Drop In)
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: There is a level entrance with a lift to all floors. We also have access to BSL signers, if requested.
Other information
Languages other than English: We have limited funding for interpreting services.
Charity number: 1135396
Year established: 1939
Staffing: 16 full time and 3 part time staff, around 35 volunteers.
Public transport: Close to Monument Metro station.
Record last checked: 24 May 2023