Citizens Advice Staffordshire North & Stoke-on-Trent (Newcastle office)

Contact details

Citizens Advice Staffordshire North & Stoke-on-Trent (Newcastle office)
25-27 Well Street
Newcastle under Lyme

Public phone: 0808 278 78 76


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights. Specialist help in debt and welfare rights.

Target group: General public.

Area served: North Staffordshire.

How to contact: Drop In (Limited, please check website for up to date information), phone or email.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 4.30pm


Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Parking for blue badge holders at front door and in Bankside car park opposite. Bankside and on-road parking is permit only for people without a blue badge. Level access to waiting room. Wheelchair lift to other parts of building. Induction loop in all interview rooms.

Other information

Languages other than English: Access to interpreters and Language Line

Charity number: 1001204

Year established: 0


Public transport: 5 minutes walk from the bus station.

Record last checked: 22 March 2023


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