Newcastle-under-Lyme & Kidsgrove Citizens Advice (Well Street)
25-27 Well Street
Newcastle under Lyme
Public phone: 03444 111 444 (Advice) / 01782 201234 (Admin)
Email: Click to Email
Service offered: Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights. Specialist help in debt and welfare rights. Outreach drop-in advice sessions 10am-1pm alternate Wednesdays at All Saints Church, Madeley and Bradwell Community Centre.
Target group: General public.
Area served: North Staffordshire.
How to contact: Drop-in, phone or write.
Monday: 10am - 2pm Drop-in
Tuesday: 3pm - 8pm Drop-in
Wednesday: Appointment Only
Thursday: 3pm - 8pm Drop-in
Friday: Appointment Only
Office Hours: Monday - Friday 9am -4.30pm
Wheelchair access: Yes - limited
Accessible toilets: Yes
Access notes: Parking for blue badge holders at front door and in Bankside car park opposite. Bankside and on-road parking is permit only for people without a blue badge. Level access to waiting room. Wheelchair lift to other parts of building. Induction loop in all interview rooms.
Languages other than English: French, German, Spanish, Welsh and Language Line.
Charity number: 507959
Year established: 1950
Staffing: 3 full time, 11 part time + 24 volunteers.
Public transport: 5 minutes walk from the bus station.
Record last checked: 10 April 2017