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North of England Refugee Service - Newcastle upon Tyne

Contact details

North of England Refugee Service - Newcastle upon Tyne
2 Friars Street
Newcastle upon Tyne

Public phone: 0191 245 7301


Website URL:

General information

Service offered: Advice and information for refugees and asylum seekers. Issues dealt with include housing rights, homelessness, finding accommodation, benefits, education, training and employment. Community development work. Interpreting services for outside agencies - charges made.

Target group: Refugees and asylum seekers, refugee community groups.

Area served: Newcastle, Gateshead, South Tyneside, Wearside and the Tees Valley.

How to contact: Drop-in (Suspended during coronavirus lockdown), phone (0191 245 7301) or contact for an appointment. Open Mon-Fri 9.30am to 1.30pm


Monday: 9.30am to 1.30pm

Tuesday: 9.30am to 1.30pm

Wednesday: 9.30am to 1.30pm

Thursday: 9.30am to 1.30pm

Friday: 9.30am to 1.30pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Stepped entrance. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters.

Charity number: 1091200

Year established: 1989

Staffing: 45 staff and a team of volunteers.

Public transport:

Record last checked: 16 July 2020


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