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Hft's - Family Carer Support Service (FCSS)

Contact details

Hft's - Family Carer Support Service (FCSS)
Hft, 5/6 Brooks Office Park, Folly Brook Road
BS16 7FL

Public phone: 0808 801 0448


Website URL:

General information

Service offered: Offers one-to-one support by phone, email or letter to family carers who have an adult relative with a learning disability and/or autism. Runs workshops for family carers on the Care Act, Mental Capacity Act and more. Can also provide resources for family carers covering a range of topics including the Care Act, Mental Capacity Act, safeguarding, and benefits guides.

Target group: Support services for family carers of adults with learning disabilities and/or autism.

Area served: England

How to contact: Phone (0808 801 0448 Mon/Tues/Weds/Thurs 9.30am-4pm), email, letter, social media (Facebook and Twitter). Facebook: Twitter: @hftfamilycarers. YouTube:


Monday: 9.30am - 4pm (Support Line)

Tuesday: 9.30am - 4pm (Support Line)

Wednesday: 9.30am - 4pm (Support Line)

Thursday: 9.30am - 4pm (Support Line)



Office Hours: 9am - 5pm Mon-Fri


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: N/A

Other information

Languages other than English: We can use the Big Word to translate phone calls with us for family carers whose first language is not English

Charity number: 313069

Year established: 0


Public transport: N/A

Record last checked: 11 August 2021


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