GroceryAid - Helpline

Contact details

GroceryAid - Helpline

Public phone: 0808 802 1122 (Helpline)

Email: applications@groceryaid.org.uk

Website URL: http://www.groceryaid.org.uk

General information

Service offered: GroceryAid supports people who work or have worked in grocery. This includes anyone who works for a supermarket, wholesaler, manufacturer, supplier, convenience store, independent grocer, petrol forecourt store or service provider to the grocery industry. We also support businesses in the foodservice wholesale sector and Vape stores/manufacturers. Grocery is considered fast moving consumer goods (FMCG) sold in supermarkets or grocery stores. The confidential GroceryAid Helpline is available 24 hours a day, seven days a week on Freephone: 08088 0211 22 who can provide ‘in the moment’ emotional support from a BACP qualified counsellor to help you plan your next steps. The Helpline can also offer: Structured telephone or face to face counselling, following assessment. Online Cognitive Behavioral Therapy (CBT) programme, following assessment.

Target group: Support for people who work or have worked in the grocery industry and their partners / dependents

Area served: UK

How to contact: Phone 24 hour helpline - 08088 021 122

Availability

Monday: 24 hour helpline

Tuesday: 24 hour helpline

Wednesday: 24 hour helpline

Thursday: 24 hour helpline

Friday: 24 hour helpline

Weekends: 24 hour helpline

Office Hours:

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English: We have a Language Line service and can book a call with a translator should this be required

Charity number: 1095897

Year established: 1856

Staffing:

Public transport:

Record last checked: 18 July 2025