Citizens Advice North West
3 Strand Road
Public phone: 028 7136 2444 / 0300 303 3650
Service offered: Advice and information on a range of issues, including housing rights, welfare rights and benefits, disability, money and debt, consumer rights and employment rights. Money advice unit. Representation at social security tribunals. Outreach service. Home visiting. Rural outreach advice clinics.
Target group: General public.
Area served: Derry City and outskirts.
How to contact: Phone make an appointment.
Monday: 9am - 1pm, 2pm - 5pm
Tuesday: 9am - 1pm, 2pm - 5pm
Wednesday: 9am - 1pm, 2pm - 5pm
Thursday: 9am - 1pm, 2pm - 5pm
Friday: 9am - 1pm, 2pm - 4pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Lift. Situated in city centre pedestrianised area. Access to BSL signers. Loop system. Home visits available if necessary.
Languages other than English: Access to interpreters.
Charity number: 88408
Year established: 1966
Staffing: 16 full time staff + volunteers.
Record last checked: 26 November 2018