Advice North West
3 Strand Road
Public phone: 0300 303 3650
Website URL: http://www.advicenorthwest.com
Service offered: Free, Independent, Confidential,, Impartial & High Quality Advice. Our service is open to everyone, irrespective of ability, age, gender, gender identity, race, religion, political opinion, sexual orientation and social or economic status. Advice provided on a range of issues, including; welfare rights and benefits, employment rights, disability, money and debt, consumer rights and family, immigration, health and law and courts. Dedicated Money Advice Unit and offer Tribunal Representation at Social Security Tribunals and Commissioner Hearings. Extensive Outreach Service – details available on website. Home visitation also provided when necessary.
Target group: General public.
Area served: Derry City & Strabane District Council Area
How to contact: Phone (0300 303 3650)/Email.
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Office Hours: Office closed between 1pm to 2pm for lunch each day
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Lift. Situated in City Centre pedestrianised area. Access to BSL signers. Loop system. Home visits available if necessary.
Languages other than English: Access to interpreters.
Charity number: XN88408
Year established: 2019
Staffing: 23 Trained advisers across 3 main sites accompanied by admin support staff and management.
Record last checked: 18 August 2021