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SSAFA The Armed Forces Charity - Tyne & Wear Branch

Contact details

SSAFA The Armed Forces Charity - Tyne & Wear Branch
Fenham Barracks

Public phone: 0191 222 0803 / 0800 731 4880 (Forcesline)


Website URL:

General information

Service offered: We help veterans and service personnel, and their families. Our commitment is to provide support with experienced, non-judgemental and friendly advice, as well as a variety of practical services which cover a range of social, family and financial issues.

Target group: Veterans,service personnel, and their families

Area served: Tyne & Wear

How to contact: Due to the current crisis caused by COVID-19, we are operating a reduced service. Emails will be checked periodically. If you need urgent help or assistance, please call 0191 2220803 and leave a clear message with your name, telephone number and a brief description of your emergency. A volunteer will contact you as soon as one is available. Normally = Phone (0191 222 0803 / 0800 731 4880 (Forcesline)) / Email . Open Mon-Fri 10am-3pm


Monday: 10.00 - 15.00hrs

Tuesday: 10.00 - 15.00hrs

Wednesday: 10.00 - 15.00hrs

Thursday: 10.00 - 15.00hrs

Friday: 10.00 - 15.00hrs

Weekends: Answerphone only

Office Hours:


Wheelchair access: Not applicable

Accessible toilets: -

Access notes: 

Other information

Languages other than English:

Charity number: 210760 / SC038056

Year established: 1885

Staffing: Volunteer Manager and caseworkers for each borough within Tyne and Wear.

Public transport: Our service is provided by caseworkers who do home visits by arrangement and client visits to our office are not usually appropriate.

Record last checked: 12 June 2020

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