Citizens Advice Staffordshire North & Stoke-on-Trent (Hanley office)
Contact details
Citizens Advice Staffordshire North & Stoke-on-Trent (Hanley office)
Advice House
13-15 Cheapside
Hanley
Stoke on Trent
ST1 1HL
Public phone: 0808 278 78 76 (North Staffs Adviceline available Mon-Fri, 9am to 5pm. Closed on bank holidays)
Email: advice@casns.org.uk
Website URL: http://www.snscab.org.uk
General information
Service offered: Advice on a full range of issues plus referral into specialist teams: debt, financial capability, housing eviction, and immigration. Some teams can be contacted directly - see website for details.
Target group: General public.
Area served: North Staffordshire.
How to contact: Drop-in (Mon: 9.30am-12.30pm / Tues: 1pm-4pm / Weds: 9.30am-12.30pm / Fri: 9.30am-12.30pm), phone (0808 278 78 76 - Mon-Fri, 9am to 5pm. Closed on bank holidays) or email.
Availability
Monday: 9.30am-12.30pm (Drop In) / 9am-5pm (Phone)
Tuesday: 1pm-4pm (Drop In) / 9am-5pm (Phone)
Wednesday: 9.30am-12.30pm (Drop in) / 9am-5pm (Phone)
Thursday: 9am-5pm (Phone)
Friday: 9.30am-12.30pm (Drop In) / 9am-5pm (Phone)
Weekends:
Office Hours: Monday to Friday 9am-4.30pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Level entrance. Lift. Street parking for blue badge holders.
Other information
Languages other than English: Interpretation available.
Charity number: 1001204
Year established: 1939
Staffing:
Public transport: Hanley bus station - 5 minute walk.
Record last checked: 07 April 2025