Improving Lives Plymouth - Information and Advice (previously DIAC)
Improving Lives Plymouth
Ernest English House
Public phone: 0300 3309 043 / 01752 201766
Service offered: Information, advice, advocacy and engagement activities for disabled people, carers and professionals. Deal with a range of issues including benefits, community care, health services, housing, transport and disability equality. Carers information pack and follow up service.
Target group: People with disabilities, carers, service providers, anyone with a query regarding disability.
Area served: Plymouth.
How to contact: Drop-in (Limited during coronavirus pandemic, book appointment. Please check website for up to date information), phone, contact for an appointment, email or website.
Monday: 9am - 5pm (last assessment at 4.15pm)
Tuesday: 9am - 5pm (last assessment at 4.15pm)
Wednesday: 9am - 5pm (last assessment at 4.15pm)
Thursday: 9am - 5pm (last assessment at 4.15pm)
Friday: 9am - 5pm (last assessment at 4.15pm)
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Limited parking. Ramped entrance. Access to BSL signers. Information available in a variety of appropriate forms.
Languages other than English: Access to interpreters and BSL.
Charity number: 204600
Year established: 1907
Staffing: 5 full time and 4 part time staff, 21 volunteers.
Public transport: Bus station - 200m.
Record last checked: 16 December 2020