Improving Lives Plymouth - Information and Advice (previously DIAC)
Improving Lives Plymouth
Ernest English House
Public phone: 01752 201766
Service offered: Information, advice and engagement activities for disabled people, carers and professionals. Deal with a range of issues including benefits, community care, health services, housing, transport and disability equality. Carers information pack and follow up service. Also can provide information in packs on benefits and appeals not just for carers.
Target group: People with disabilities, carers, service providers, anyone with a query regarding disability.
Area served: Plymouth.
How to contact: Drop-in (Limited during coronavirus pandemic, book appointment. Please check website for up to date information), phone (01752 201766), contact for an appointment, email or website.
Monday: 9am - 5pm (last assessment at 4.15pm)
Tuesday: 9am - 5pm (last assessment at 4.15pm)
Wednesday: 9am - 5pm (last assessment at 4.15pm)
Thursday: 9am - 5pm (last assessment at 4.15pm)
Friday: 9am - 5pm (last assessment at 4.15pm)
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Limited parking. Ramped entrance. Access to BSL signers. Information available in a variety of appropriate forms.
Languages other than English: Access to interpreters and BSL.
Charity number: 204600
Year established: 1907
Staffing: 5 full time and 4 part time staff, 21 volunteers.
Public transport: Bus station - 200m.
Record last checked: 14 June 2022