Improving Lives Plymouth – Advice Plymouth

Contact details

Improving Lives Plymouth – Advice Plymouth
Improving Lives Plymouth
Ernest English House
Buckwell Street
Plymouth
Devon
PL1 2DA

Public phone: 01752 201766

Email: advice@improvinglivesplymouth.org.uk

Website URL: http://www.improvinglivesplymouth.org.uk/our-services/adviceplymouth

General information

Service offered: We provide information and signposting for a variety of issues such as benefits, debt, employment and utility issues. We also provide specialist benefits information, advice and support. Disability benefit support – PIP, AA & DLA application support. Benefit Advice/ Blue badge & Bus pass support, consumer advice. Universal Credit Support/ UC50 applications/ Housing Benefit. Utility Support/ Household bills/ Council Tax Support. Housing/ Devon Home Choice registration/ Employment advice.

Target group: People with disabilities, carers, service providers and anyone with a query regarding any of the above issues

Area served: Plymouth.

How to contact: Drop-in: Daily appointments. Doors open at 9:00am and face to face appointments can be made for that day. Phone: 01752 201766 and a member of the Advice Team will call back. Email: advice@improvinglivesplymouth.org.uk and a member of the team will contact you

Availability

Monday: 9am - 4pm

Tuesday: 9am - 4pm

Wednesday: 9am - 4pm

Thursday: 9am - 4pm

Friday: 9am - 4pm

Weekends:

Office Hours: Mon-Fri 9am-5pm

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Limited parking at front of building. Ramped entrance. Access to BSL signers. Information available in a variety of appropriate forms.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number: 204600

Year established: 1907

Staffing: 2 full time and 7 part time staff. 8 volunteers

Public transport: Bus (Royal parade 300m)

Record last checked: 30 July 2024

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