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Carers in Southampton

Contact details

Carers in Southampton
Meon House, Rear of 189 Portswood Road
SO17 2NF

Public phone: 023 8058 2387


Website URL:

General information

Service offered: Free to anyone in Southampton city postcodes who gives their time, unpaid, to look after a family member, friend or neighbour with additional support needs. The service offers: Statutory carer's assessments to identify needs and determine eligibility to receive specific services and a discretionary personal budget. A carer’s identity card giving access to discounts on services. Personal support via specialist link workers. A website directory of relevant national and local services and resources. A newsletter listing relevant local and national events and services and learning and training opportunities. Information about preparing a contingency plan for emergency situations. Monthly social opportunities. Information for Southampton employers wishing to become a carer friendly company.

Target group: Adults over 18 years.

Area served: The carer or the person they care for must be a resident of the City of Southampton as the service is funded by Southampton City Council.

How to contact: Carer services are running: but without face-to-face access during Coronavirus period. 023 8058 2387. Open Monday to Friday 9am-5pm


Monday: 9am-5pm

Tuesday: 9am-5pm

Wednesday: 9am-5pm

Thursday: 9am-5pm

Friday: 9am-5pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Accessible services (eg Fully Adapted Toilets) can be arranged at an adjacent building via Mencap. No loop system available. Makaton available.

Other information

Languages other than English: English, Polish, Hindi, Punjabi, Urdu and Greek

Charity number: 1103691 (Carers in Southampton is a project within Registered Charity Southampton Mencap)

Year established: 2014

Staffing: One full-time staff member and 10 part-time staff members.

Public transport: Bus Unilink U1A, Blue Star No 2, Red Bus No 7. Train station St Denys

Record last checked: 15 May 2020


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