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Carers in Southampton

Contact details

Carers in Southampton
Meon House, Rear of 189 Portswood Road, Southampton
SO17 2NF

Public phone: 023 8058 2387


Website URL:

General information

Service offered: A free service for anyone giving their time, unpaid, to look after a family member, friend or neighbour. The service offers: Statutory carer's assessments to identify needs and determine eligibility to receive. An emergency planning service with workshops and a keyring with a 24 hour number for authorised access to emergency plan. Personal support via link workers. Advice drop-ins. An online website of searchable national and local services and resources. A bi-monthly newsletter listing local and national events and services. Occasional learning and training opportunities. Regular social opportunities. A carers identity card giving access to discounts on services. Help, support and training for any employers in Southampton wishing to become a carer friendly company. Carers in Southampton is a project within Southampton Mencap. The service launched in September 2014 and was created to empower unpaid carers through access to information, advice, support and learning opportunities to enhance their choice, control and independence.

Target group: Adults over 18 years.

Area served: The carer or the person they care for must be a resident of the City of Southampton as the service is funded by Southampton City Council.

How to contact: 023 8058 2387


Monday: 9am-5pm

Tuesday: 9am-7pm

Wednesday: 9am-5pm

Thursday: 9am-5pm

Friday: 9am-5pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Accessible services can be arranged at an adjacent building via Mencap. No loop system available. Makaton available.

Other information

Languages other than English: Polish, Hindi, Punjabi, Urdu, Farsi, Pushto and Dari

Charity number: Southampton Mencap 2017. Charity No. 1103691

Year established: 2014

Staffing: Three full-time staff members and 9 part-time staff members.

Public transport: Bus Unilink U1A, Blue Star No 2, Red Bus No 7. Train station St Denys

Record last checked: 04 December 2017


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