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Citizens Advice Derbyshire Districts (Matlock)

Contact details

Citizens Advice Derbyshire Districts (Matlock)
Town Hall, Bank Road

Public phone: 0808 278 7954


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing and welfare rights, disability benefits, money and debt, consumer and employment rights. Casework in debt and welfare benefits. Representation at social security appeals, employment tribunals and at county court for small claims.

Target group: General public.

Area served: Matlock and surrounding areas.

How to contact: Drop-in (Suspended during coronavirus pandemic, please check website for up to date information) or phone.


Monday: 9am to 4pm (Phone)

Tuesday: 9am to 4pm (Phone)

Wednesday: 9am to 4pm (Phone)

Thursday: 9am to 4pm (Phone)

Friday: 9am to 4pm (Phone)


Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Steps at entrance. Home visits for people unable to attend the office.

Other information

Languages other than English:

Charity number: 1094369

Year established: 1966

Staffing: 5 full time and 14 part time staff + 40 volunteers.

Public transport: 5 minutes walk from the train and bus stations.

Record last checked: 13 September 2021


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