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Citizens Advice West Suffolk (Haverhill)

Contact details

Citizens Advice West Suffolk (Haverhill)
Haverhill House
Lower Downs Slade

Public phone: 0300 330 1151


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing rights, welfare rights, money and debt, consumer and employment rights. Casework in debt, employment and welfare benefits. Representation at tribunals.

Target group: General public.

Area served: Haverhill and 15 mile surrounding radius.

How to contact: Drop-in, phone


Monday: 10am - 1.30pm (Drop In) / 10am - 4pm (Phone)

Tuesday: 10am - 1.30pm (Drop In) / 10am - 4pm (Phone)

Wednesday: 10am - 4pm (Phone)

Thursday: 10am - 1.30pm (Drop In) / 10am - 4pm (Phone)

Friday: 10am - 1.30pm (Drop In) / 10am - 4pm (Phone)


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Lift. Information in large print. Home visits for people unable to attend the office.

Other information

Languages other than English: French, German, Polish, Portuguese, Punjabi, Russian, Spanish, Ukrainian, Urdu and Language Line.

Charity number: 1107735

Year established: 1981

Staffing: 2 full time, 3 part time staff, 15 volunteer advisers.

Public transport: Buses 113, 136, 141, 142, 143, 144, 145, 236.

Record last checked: 01 November 2019


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