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Basingstoke Citizens Advice

Contact details

Basingstoke Citizens Advice
19-20 Westminster House, The Discovery Centre
Potters Walk
RG21 7LS

Public phone: 03444 111 306


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights.

Target group: General public.

Area served: Basingstoke and Deane.

How to contact: Drop-in, phone or write.


Monday: 10am - 3.30pm

Tuesday: 10am - 3.30pm

Wednesday: 10am - 6.30pm

Thursday: Phone and appointments only

Friday: 10am - 3.30pm

Weekends: Saturday 10am - 12 noon

Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Multi-storey car park. Entrance via a lift and stairs.

Other information

Languages other than English: Language Line and BSL.

Charity number: 274356

Year established: 1960

Staffing: 2 full time and 12 part time staff, 70 volunteers.

Public transport: 10 minutes walk from Basingstoke train and bus station.

Record last checked: 10 July 2019


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