Basingstoke Citizens Advice

Contact details

Basingstoke Citizens Advice
The Discovery Centre, 19-20 Westminster House
Potters Walk
RG21 7LS

Public phone: 0808 2 78 78 29


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights.

Target group: General public.

Area served: Basingstoke and Deane.

How to contact: Drop-in (Limited, please view website for up to date information), phone or website.


Monday: 9am - 5pm (Phone)

Tuesday: 9am - 5pm (Phone)

Wednesday: 9am - 5pm (Phone)

Thursday: 9am - 5pm (Phone)

Friday: 9am - 5pm (Phone)


Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Multi-storey car park. Entrance via a lift and stairs.

Other information

Languages other than English: Language Line and BSL.

Charity number: 274356

Year established: 1960

Staffing: 2 full time and 12 part time staff, 70 volunteers.

Public transport: 10 minutes walk from Basingstoke train and bus station.

Record last checked: 24 July 2023


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