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Carlisle and Eden Districts Citizens Advice (Carlisle)

Contact details

Carlisle and Eden Districts Citizens Advice (Carlisle)
4th Floor Broadacre House, Lowther Street

Public phone: 03444 111 444 / 03300 563037


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing rights, welfare rights/benefits, money/debt, consumer rights employment rights. Specialist service for people affected by cancer, ex-service personnel and their dependents or carers. Specialist money advice for people with mental health problems and ex-offenders. Eden CAB at 2 Sandgate, Penrith, CA11 7TP tel 01768 891503.

Target group: General public.

Area served: Carlisle and surrounding areas.

How to contact: Drop-in, phone or write.


Monday: 9am - 4pm specialist appointments

Tuesday: 9am - 4pm specialist appointments

Wednesday: 9am - 4pm drop-in

Thursday: 9am-4pm drop-in, 10am - 4pm tel

Friday: 10am - 4pm generalist appointments

Weekends: Alternate Saturdays 9.30am-12 noon

Office Hours: Monday - Friday 9am - 4pm


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Parking for disabled drivers. Ramped entrance. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number: 1111024

Year established: 1939

Staffing: 6 full time, 8 part time + 36 volunteers.

Public transport: Train and bus stations - 10 minutes walk.

Record last checked: 22 November 2018


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