Carlisle and Eden Districts Citizens Advice (Carlisle)

Contact details

Carlisle and Eden Districts Citizens Advice (Carlisle)
4th Floor Broadacre House, 16-20 Lowther Street

Public phone: 0808 278 7844


Website URL:

General information

Service offered: Advice and information on a range of issues, including housing rights, welfare rights/benefits, money/debt, consumer rights employment rights. Specialist service for people affected by cancer, ex-service personnel and their dependents or carers. Specialist money advice for people with mental health problems and ex-offenders.

Target group: General public.

Area served: Carlisle and surrounding areas.

How to contact: Phone or via website.


Monday: 10am-3.30pm (Phone)

Tuesday: 10am-3.30pm (Phone)

Wednesday: 10am-3.30pm (Phone)

Thursday: 10am-3.30pm (Phone)

Friday: 10am-3.30pm (Phone)


Office Hours: Monday - Friday 9am - 4pm


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Parking for disabled drivers. Ramped entrance. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number: 1111024

Year established: 1939

Staffing: 6 full time, 8 part time + 36 volunteers.

Public transport: Train and bus stations - 10 minutes walk.

Record last checked: 08 September 2023


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