Carlisle and Eden Districts Citizens Advice (Carlisle)
4th Floor Broadacre House, 16-20 Lowther Street
Public phone: 0800 144 8848
Website URL: http://www.cac-e.org.uk/contact-us/
Service offered: Advice and information on a range of issues, including housing rights, welfare rights/benefits, money/debt, consumer rights employment rights. Specialist service for people affected by cancer, ex-service personnel and their dependents or carers. Specialist money advice for people with mental health problems and ex-offenders.
Target group: General public.
Area served: Carlisle and surrounding areas.
How to contact: Drop In (Suspended during coronavirus pandemic, please check website for up to date information), phone or via website.
Monday: 10am-3.30pm (Phone)
Tuesday: 10am-3.30pm (Phone)
Wednesday: 10am-3.30pm (Phone)
Thursday: 10am-3.30pm (Phone)
Friday: 10am-3.30pm (Phone)
Office Hours: Monday - Friday 9am - 4pm
Wheelchair access: Yes - limited
Accessible toilets: No
Access notes: Parking for disabled drivers. Ramped entrance. Home visits for people unable to attend the office.
Languages other than English: Access to interpreters, Language Line and BSL.
Charity number: 1111024
Year established: 1939
Staffing: 6 full time, 8 part time + 36 volunteers.
Public transport: Train and bus stations - 10 minutes walk.
Record last checked: 27 September 2021