WWiN Domestic Abuse Services
Contact details
WWiN Domestic Abuse Services
4 Mary Street
Sunderland
SR1 3NH
Public phone: 01914163550 and 0800 066 5555 24hr helpline
Email: enquiries@wwin.org.uk
Website URL: http://wwin.org.uk
General information
Service offered: Advice, support and safe accommodation for those experiencing domestic abuse. 9am-9pm Helpline, Webchat 9am-5pm Mon-Fri, drop-in, Refuge and Outreach services. Perpetrator service and Friends & Family support services.
Target group: Anyone experiencing/have experienced domestic abuse
Area served: Sunderland, Washington and Houghton areas, but will accept referrals from anywhere for refuge
How to contact: Drop-in, telephone (0191 416 3550) or phone the 9am-9pm helpline (0800 066 5555).
Availability
Monday: 9am-9pm (Helpline)
Tuesday: 9am-9pm (Helpline)
Wednesday: 9am-9pm (Helpline)
Thursday: 9am-9pm (Helpline)
Friday: 9am-9pm (Helpline)
Weekends:
Office Hours: 9am-5pm Mon-Thurs + Fri 9am-4.30pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Ground floor flat in purpose built refuge for victims of domestic violence who are wheelchair users or have limited mobility.
Other information
Languages other than English: Access to interpreters and BSL.
Charity number: 11181932
Year established: 1982
Staffing: Refuge 24hrs
Public transport: Bus station, train station, metro - 10 minutes walk
Record last checked: 13 May 2025