Victim Support - West London

Contact details

Victim Support - West London

Public phone: 0808 168 9291


Website URL:

General information

Service offered: If you’ve been affected by crime, call the West London Victim Assessment and Referral Service on freephone 0808 168 9291. Lines are open 8am-8pm Monday to Friday. Alternatively, you can contact us via live chat - our normal operating hours are from 9am to 5pm Monday to Friday. If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website. Victim Support core services are commissioned by the Mayor’s Office for Policing and Crime (MOPAC) to provide emotional and practical help to people who have been affected by crime and live and work in London. The West London area covers the boroughs of: Westminster, Kensington and Chelsea, Hammersmith and Fulham, Brent, Ealing, Hounslow, Hillingdon, Kingston Upon Thames and Richmond. Victim Support is an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime. Last year we offered support to over 52,000 people affected by crime in West London. Your local Victim Support team will make sure you get the information and support you need. We will offer you a face to face appointment or speak to you over the phone, and the support you receive from us is free and in complete confidence. We can assist with filling out a compensation form or get advice on how to make your home more secure, advocate on your behalf with housing, police, and more. We can also refer you to other organisations who can provide specialist help.

Target group: Emotional and practical help to people who have been affected by crime

Area served: West London

How to contact: Phone/Website.


Monday: 8am-8pm

Tuesday: 8am-8pm

Wednesday: 8am-8pm

Thursday: 8am-8pm

Friday: 8am-8pm


Office Hours:


Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English:

Charity number: 298028

Year established: 0


Public transport:

Record last checked: 18 September 2023

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