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NHS Staff - Coronavirus Mental Health Line

Contact details

NHS Staff - Coronavirus Mental Health Line

Public phone: 0300 131 7000 or text FRONTLINE to 85258


General information

Service offered: The NHS has launched a mental health hotline as part of a package of measures to support the NHS’ 1.4 million staff as they help people deal with the coronavirus. NHS staff will be able to call or text a free number staffed by thousands of specially trained volunteers, to receive support and advice for the pressures they face every day during the global health emergency. The volunteers will listen to NHS staff and give psychological support to those in need. Anyone who requires further help will be signposted to other services ranging from practical and financial assistance through to specialist bereavement and psychological support. The phone line will be open between 7am and 11pm every day, while the text service will be 24/7

Target group: NHS Staff

Area served: UK

How to contact: Phone/Text


Monday: 07:00 and 23:00 (Phone) / 24/7 (Text)

Tuesday: 07:00 and 23:00 (Phone) / 24/7 (Text)

Wednesday: 07:00 and 23:00 (Phone) / 24/7 (Text)

Thursday: 07:00 and 23:00 (Phone) / 24/7 (Text)

Friday: 07:00 and 23:00 (Phone) / 24/7 (Text)

Weekends: 07:00 and 23:00 (Phone) / 24/7 (Text)

Office Hours:


Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English:

Charity number:

Year established: 0


Public transport:

Record last checked: 05 October 2021

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