Citizens Advice County Durham (Bishop Auckland)

Contact details

Citizens Advice County Durham (Bishop Auckland)
Four Clocks Centre
154a Newgate Street
Bishop Auckland
DL14 7EH

Public phone: 03444 111 444 / 0300 323 2000


Website URL:

General information

Service offered: Advice and information on a range of issues, including welfare benefits, consumer issues, employment, housing rights, family matters, tax, debt. Specialist help in debt and welfare benefits. Outreach sessions at a range of venues in the Wear Valley - phone for details. Advice by appointment at a number of local GP surgeries.

Target group: General public.

Area served: Bishop Auckland and surrounding areas.

How to contact: Drop-in or phone.


Monday: 10am - 1pm drop-in

Tuesday: Appointments only

Wednesday: 10am - 1pm drop-in

Thursday: 10am - 1pm drop-in

Friday: Appointments only


Office Hours: Monday - Friday 9.15am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Street level entrance, automatic doors. Lift to 1st floor. Induction loop in one interview room.

Other information

Languages other than English: Access to Language Line.

Charity number: 1102084

Year established: 1982

Staffing: 8 full time staff, 9 part time + 26 volunteers.

Public transport: Bus station - 15 minutes walk.

Record last checked: 12 July 2017

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