Citizens Advice Cornwall (Penzance)

Contact details

Citizens Advice Cornwall (Penzance)
YMCA Cornwall, International House, The Orchard, Alverton Road
TR18 4TE

Public phone: 0800 144 88 48


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money and debt. Specialist help in money and welfare benefits. Also have drop-in sessions in two outreach centres: St. Ives Library 9:30am - 12noon, every 2nd and 4th Tuesday of the month, and: Hayle Library 9:30am - 12noon, every 1st and 3rd Wednesday of the month.

Target group: General public.

Area served: West Cornwall and Isles of Scilly.

How to contact: Phone 0800 144 88 48 / Text ADVICE to 78866 / Website – Online Chat / Drop In.


Monday: 10am - 4pm phone / 9:30am - 12noon Drop In

Tuesday: 10am - 4pm phone

Wednesday: 10am - 4pm phone

Thursday: 10am - 4pm phone / 9:30am - 12noon Drop In

Friday: 10am - 4pm phone


Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Parking for disabled drivers. Ramped entrance. Information in large print.

Other information

Languages other than English: Language Line.

Charity number: 1096193

Year established: 2009


Public transport:

Record last checked: 15 August 2023


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