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Citizens Advice West Suffolk (Bury St Edmunds)

Contact details

Citizens Advice West Suffolk (Bury St Edmunds)
The Risbygate Centre
90 Risbygate Street
Bury St Edmunds
IP33 3AA

Public phone: 0808 278 7868


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money and debt. Representation at benefit tribunals. Child Support Agency, Consumer and Employment specialist advice.

Target group: General public.

Area served: Bury St Edmunds and surrounding areas.

How to contact: Drop In (Suspended during coronavirus pandemic, please check website for up to date information), phone or via website.


Monday: 9.30am - 3.30pm (Phone)

Tuesday: 9.30am - 3.30pm (Phone)

Wednesday: 9.30am - 3.30pm (Phone)

Thursday: 9.30am - 3.30pm (Phone)

Friday: 9.30am - 3.30pm (Phone)


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 2 parking spaces for disabled drivers at rear of building. Level entrance.

Other information

Languages other than English: French and access to interpreters.

Charity number: 1006099

Year established: 1963

Staffing: 2 full time, 5 part time + 38 volunteers.

Public transport: Town centre location. Train station - 15 minutes walk. Bus/coach station - 2 minutes walk.

Record last checked: 30 September 2021


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