Tunbridge Wells Citizens Advice
5th Floor, Vale House
Public phone: 01892 533 880
Website URL: http://www.twcab.org.uk
Service offered: Advice and information on a range of issues. Specialist help in housing, debt, welfare benefits and employment. Home visits for Attendance Allowance claims. Legal rota by appointment Mondays. Information and help at court via housing possession court desk scheme. Outreach mental health work at Resource Centre and Pembury Hospital. Housing and debt advice at Council Gateway Offices.
Target group: General public.
Area served: West Kent.
How to contact: Drop-in, phone email or write.
Monday: 10am - 3pm (Appointments Only)
Tuesday: 10am - 3pm (Appointments Only)
Wednesday: 10am - 3pm (Appointments Only)
Thursday: 10am - 3pm (Appointments Only)
Friday: 10am - 3pm (Appointments Only)
Office Hours: Monday - Friday 9am - 5.30pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Level access to reception, interview rooms and toilet. Home visits for people unable to attend the office for disability benefits help only.
Languages other than English: French, German, Italian, Polish, Portuguese, Spanish, Urdu and BSL.
Charity number: 1098603
Year established: 1939
Staffing: 1 full time, 12 part time, 90 volunteers.
Public transport: 10 minutes walk from the train station.
Record last checked: 12 September 2017