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Citizens Advice Tunbridge Wells & District

Contact details

Citizens Advice Tunbridge Wells & District
132 Royal Victoria Place
Tunbridge Wells

Public phone: 0808 2787992


Website URL:

General information

Service offered: Advice and information on a range of issues. Specialist help in housing, debt, welfare benefits and employment. Legal rota by appointment Mondays. Outreach mental health work at Mental Health Resource Centre and advice at Council Gateway Offices. We also operate a limited service at Rowan Tree GP Surgery, the Medical Centre, Greggswood Road and St Andrews Medical Centre in Southborough. Due to Coronavirus all face to face appointments have ceased. It is hoped to reopen some outreach services and the main office in the near future.

Target group: General public.

Area served: West Kent.

How to contact: Drop-in (Please note that due to the coronavirus outbreak we have had to cease face to face appointments for the time being), phone (0808 2787992), email or write.


Monday: 10am - 3pm (Appointments Only)

Tuesday: 10am - 3pm (Appointments Only)

Wednesday: 10am - 3pm (Appointments Only)

Thursday: 10am - 3pm (Appointments Only)

Friday: 10am - 3pm (Appointments Only)

Weekends: Closed

Office Hours: Monday - Friday 9am - 5.30pm


Wheelchair access: Yes - limited

Accessible toilets: -

Access notes: Level access to reception, interview rooms.

Other information

Languages other than English: French, German, Italian, Polish, Portuguese, Spanish, Urdu and BSL.

Charity number: 1098603

Year established: 1939

Staffing: 6 full time, 15 part time 25 volunteers.

Public transport: 10 minutes walk from the train station.

Record last checked: 06 July 2021


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