Tunbridge Wells Citizens Advice

Contact details

Tunbridge Wells Citizens Advice
5th Floor, Vale House
Clarence Road
Tunbridge Wells
Kent
TN1 1HE

Public phone: 01892 533 880

Email: advice@catwd.org.uk

Website URL: http://www.twcab.org.uk

General information

Service offered: Advice and information on a range of issues. Specialist help in housing, debt, welfare benefits and employment. Home visits for Attendance Allowance claims. Legal rota by appointment Mondays. Information and help at court via housing possession court desk scheme. Outreach mental health work at Resource Centre and Pembury Hospital. Housing and debt advice at Council Gateway Offices.

Target group: General public.

Area served: West Kent.

How to contact: Drop-in, phone email or write.

Availability

Monday: 10am - 3pm (Appointments Only)

Tuesday: 10am - 3pm (Appointments Only)

Wednesday: 10am - 3pm (Appointments Only)

Thursday: 10am - 3pm (Appointments Only)

Friday: 10am - 3pm (Appointments Only)

Weekends: Closed

Office Hours: Monday - Friday 9am - 5.30pm

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level access to reception, interview rooms and toilet. Home visits for people unable to attend the office for disability benefits help only.

Other information

Languages other than English: French, German, Italian, Polish, Portuguese, Spanish, Urdu and BSL.

Charity number: 1098603

Year established: 1939

Staffing: 1 full time, 12 part time, 90 volunteers.

Public transport: 10 minutes walk from the train station.

Record last checked: 12 September 2017



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