Citizens Advice Tunbridge Wells & District
Monson House, Monson Road
Tunbridge Wells
Kent
TN1 1LQ
Public phone: 03448 487978 / 03444 111 444 / 01892 600161
Email: advice@catwd.org.uk
Website URL: http://www.twcab.org.uk
Service offered: Advice and information on a range of issues. Specialist help in housing, debt, welfare benefits and employment. Legal rota by appointment Mondays. Outreach mental health work at Mental Health Resource Centre and advice at Council Gateway Offices. We also operate a limited service at Rowan Tree GP Surgery, the Medical Centre, Greggswood Road and St Andrews Medical Centre in Southborough.
Target group: General public.
Area served: West Kent.
How to contact: Drop-in (Please note that due to the coronavirus outbreak we have had to cease face to face appointments for the time being), phone (03448 487978 / 03444 111 444 / 01892 600161), email or write.
Monday: 10am - 3pm (Appointments Only)
Tuesday: 10am - 3pm (Appointments Only)
Wednesday: 10am - 3pm (Appointments Only)
Thursday: 10am - 3pm (Appointments Only)
Friday: 10am - 3pm (Appointments Only)
Weekends: Closed
Office Hours: Monday - Friday 9am - 5.30pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Level access to reception, interview rooms and toilet. Home visits for people unable to attend the office for disability benefits help only.
Languages other than English: French, German, Italian, Polish, Portuguese, Spanish, Urdu and BSL.
Charity number: 1098603
Year established: 1939
Staffing: 1 full time, 12 part time, 90 volunteers.
Public transport: 10 minutes walk from the train station.
Record last checked: 17 June 2020