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Folkestone Citizens Advice (Shepway)

Contact details

Folkestone Citizens Advice (Shepway)
Units 4 - 6
Princes Gate, George Lane
CT20 1RH

Public phone: 0344 8487978 Advice Line / 01303 241435 Call back service


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money and debt. Specialist welfare benefits and debt advice. Representation at social security tribunals.

Target group: General public.

Area served: Folkestone and surrounding areas.

How to contact: Call in (Suspended during coronavirus pandemic, please check website for up to date information) or phone to make an appointment


Monday: 9.30am - 4pm (Phone)

Tuesday: 9.30am - 4pm (Phone)

Wednesday: 9.30am - 4pm (Phone)

Thursday: 9.30am - 4pm (Phone)

Friday: 9.30am - 4pm (Phone)


Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: No

Access notes: Ramped entrance. Induction loop

Other information

Languages other than English:

Charity number: 1102694

Year established: 1939


Public transport: Folkestone Central train station - 15 minutes walk. Bouverie Square bus station - 10 minutes walk.

Record last checked: 13 September 2021


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