3 Kingswell Street
Public phone: 01604 634385 / 01604 622223 (Helpline)
Website URL: http://www.thelowdown.info
Service offered: We are a local charity offering free and confidential counselling, emotional wellbeing, sexual health and LGBTQ support services six days a week in Northampton. We also offer an outreach service which allows us to travel into schools and other remote locations to offer our services and we have just launched a crisis café for people aged 12 to 18 in Northamptonshire entering an emotional crisis. Visit our website to check COVID19 opening hours and updated services.
Target group: Young people aged 11-25.
Area served: Northampton Postcodes NN1-NN7
How to contact: Please check our website www.thelowdown.info for updated COVID19 opening hours. Visit us during our open hours, call us on 01604 634385 for an appointment, or email firstname.lastname@example.org.
Monday: 12noon - 3pm, 4pm - 7pm
Tuesday: 4pm - 7pm
Wednesday: 12noon - 3pm, 4pm - 7pm
Thursday: 4pm - 7pm
Friday: 4pm - 7pm
Weekends: Saturday 10am - 4pm
Office Hours: Mon - Fri 9am–5pm
Wheelchair access: Yes - limited
Accessible toilets: Yes
Access notes: Wheelchair access to building, only to Ground Floor Level. Adapted WC. Please call us to prior to your appointment to discuss accessibility arrangements we can put in place for you – e.g. sign language translator, hearing loop, braille.
Languages other than English: Not available
Charity number: 801886
Year established: 1989
Staffing: 5 full time, 8 part time, 50 volunteers.
Public transport: We are just 2 minutes easy walk from the Northgate bus station and approximately 5 minutes from Northampton railway station.
Record last checked: 19 May 2020