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The lowdown

Contact details

The lowdown
3 Kingswell Street

Public phone: 01604 634385


Website URL:

General information

Service offered: We are a local charity offering free and confidential counselling, emotional wellbeing, sexual health and LGBTQ support services six days a week in Northampton. We also offer an outreach service which allows us to travel into schools and other remote locations to offer our services and we have just launched a crisis café for people aged 12 to 18 in Northamptonshire entering an emotional crisis. Visit our website to check COVID19 opening hours and updated services.

Target group: Young people aged 11-25.

Area served: Northampton Postcodes NN1-NN7

How to contact: Please check our website for updated COVID19 opening hours. Visit us during our open hours, call us on 01604 634385 for an appointment, or email You may submit a referral for counselling through our website.


Monday: Hours variable, please view website or phone/email for further information






Office Hours: Mon - Fri 9am–5pm


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Wheelchair access to building, only to Ground Floor Level. Adapted WC. Please call us to prior to your appointment to discuss accessibility arrangements we can put in place for you – e.g. sign language translator, hearing loop, braille.

Other information

Languages other than English: Not available

Charity number: 801886

Year established: 1989

Staffing: 5 full time, 8 part time, 50 volunteers.

Public transport: We are just 2 minutes easy walk from the Northgate bus station and approximately 5 minutes from Northampton railway station.

Record last checked: 14 May 2021


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