Citizens Advice Medway (Gillingham)

Contact details

Citizens Advice Medway (Gillingham)
Third Floor, Kingsley House
37-39 Balmoral Road

Public phone: 01634 383760


Website URL:

General information

Service offered: Specialist advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money, debt and family law.

Target group: General public.

Area served: Medway Towns.

How to contact: Phone (01634 383760) or drop-in for an Initial Check. Phones are open Mon-Thurs 9am-5pm & Fri 9am-4.30pm


Monday: 9am-5pm (Phone)

Tuesday: 9am-5pm (Phone)

Wednesday: 9am-5pm (Phone)

Thursday: 9am-5pm (Phone)

Friday: 9am-4.30pm (Phone)

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Level entrance. No public toilets, clients are asked to use the toilets in the local high street.

Other information

Languages other than English: Clients are asked to bring in their own translators if they do not speak English or to seek advice at local deaf services if they use BSL.

Charity number: 275146

Year established: 1977


Public transport: Gillingham train station - 5 minutes walk, bus station - 10 minutes walk.

Record last checked: 15 June 2023


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