Citizens Advice Medway (Gillingham)

Contact details

Citizens Advice Medway (Gillingham)
Third Floor, Kingsley House
37-39 Balmoral Road

Public phone: 01634 383 760 (9am-12:30pm on Mondays Tuesdays & Thursdays)


Website URL:

General information

Service offered: Free advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money, debt and family law. NOTE: Certain benefits and housing matters are now redirected to Medway Council on account of our core funding being withdrawn so the Council can provide their statutory benefits and housing support service to local residents themselves, rather than commissioning another organisation.

Target group: General public.

Area served: Medway Towns.

How to contact: Phone (01634 383760) or drop-in for an Initial Check.


Monday: 9am-4pm

Tuesday: 9am-4pm

Wednesday: Closed

Thursday: 9am-4pm

Friday: Closed

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Level entrance. No public toilets, clients are asked to use the toilets in the local high street.

Other information

Languages other than English: Clients are asked to bring in their own translators if they do not speak English or to seek advice at local deaf services if they use BSL.

Charity number: 275146

Year established: 1977


Public transport: Gillingham train station - 5 minutes walk, bus station - 10 minutes walk.

Record last checked: 15 May 2024


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