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Essex Social Services - Helpline

Contact details

Essex Social Services - Helpline
County Hall
Market Road
Chelmsford
CM1 1QH

Public phone: 0345 603 7630 (Adults) / 0345 603 7627 (Children)

Email: socialcaredirect@essex.gov.uk

Website URL: http://www.essex.gov.uk

General information

Service offered: Initial contact point for Essex Social Services, which provide a range of social services for children/families, older people, people with disabilities, learning difficulties and mental health problems through several area and local offices. Several specialist teams. Also provide hospital based services. Out of hours emergencies phone 0345 606 1212.

Target group: General public.

Area served: Essex, excluding Southend and Thurrock unitary authorities.

How to contact: Phone (0345 603 7630) or email for further information.

Availability

Monday: 8am - 8pm

Tuesday: 8am - 8pm

Wednesday: 8am - 8pm

Thursday: 8am - 8pm

Friday: 8am - 8pm

Weekends: Saturday 9am - 12 noon

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking. Ramped entrance. Access to BSL signers.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0

Staffing:

Public transport: Train station - 10 minutes walk.

Record last checked: 21 July 2021

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