Norfolk Integrated Housing and Community Support Service (NIHCSS)

Contact details

Norfolk Integrated Housing and Community Support Service (NIHCSS)
Norfolk Integrated Housing and Community Support Service, 7a Bank Plain

Public phone: 01603 305321


Website URL:

General information

Service offered: Mental Health Services Including: Housing & related debt and benefit issues / Connecting with people who have a lived experience of mental health through 1:1 Peer Support and peer lead groups / Personalised Community 1:1 support & Supported Living staffed 24/7. NIHCSS are contracted to accept referrals from Norfolk & Suffolk Foundation Trust Crisis, Community Mental Health team and Acute Ward service users if the service user has a care Co-ordinator, or a mental health social worker at Norfolk County Council. We cannot accept self-referrals or referrals from primary care services such as GP’s.

Target group: Adults over 18 with severe and enduring mental health needs, including individuals with complex needs.

Area served: Norfolk

How to contact: Phone (01603 305321) / Email


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm


Office Hours:


Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English:

Charity number: 211091

Year established: 2018

Staffing: 130

Public transport: Bus and train

Record last checked: 18 January 2024


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