Action against Medical Accidents (AvMA)
Contact details
Action against Medical Accidents (AvMA)
82 Tanner Street
London
SE1 3GN
Public phone: Helpline: 0345 123 2352
Email: advice@avma.org.uk or office@avma.org.uk for non-advice enquiries.
Website URL: http://www.avma.org.uk
General information
Service offered: We provide free independent advice and support to people affected by avoidable harm in healthcare through our specialist helpline, written casework and inquest support services. We can refer to our accredited clinical negligence solicitors if appropriate. We also work in partnership with health professionals, the NHS, government departments, lawyers and, most of all, patients to improve patient safety and justice.The helpline advice service is free and 03 calls cost no more than calls to geographic numbers (01 or 02) although they must be included in inclusive minutes or there can be a cost per minute)
Target group: Anyone affected by medical harm.
Area served: UK.
How to contact: Phone (0345 123 2352 Helpline 10am-3.30pm), email or visit website.
Availability
Monday: 10am - 3.30pm helpline
Tuesday: 10am - 3.30pm helpline
Wednesday: 10am - 3.30pm helpline
Thursday: 10am - 3.30pm helpline
Friday: 10am - 3.30pm helpline
Weekends: Closed
Office Hours: Mon-Fri 9am-5pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Office not open to the public.
Other information
Languages other than English: Language Line.
Charity number: 299123
Year established: 1982
Staffing: 24 staff. Helpline staffed by 118 rota volunteers
Public transport: N/A office not open to the public
Record last checked: 14 August 2025