Action against Medical Accidents (AvMA)

Contact details

Action against Medical Accidents (AvMA)
Freedman House, Christopher Wren Yard
117 High Street

Public phone: Helpline: 0345 123 2352


Website URL:

General information

Service offered: We provide free independent advice and support to people affected by avoidable harm in healthcare through our specialist helpline, written casework and inquest support services. We can refer to our accredited clinical negligence solicitors if appropriate. We also work in partnership with health professionals, the NHS, government departments, lawyers and, most of all, patients to improve patient safety and justice.The helpline advice service is free although calls cost 0-7p per minute plus your phone company’s access charge.

Target group: Anyone affected by medical harm.

Area served: UK.

How to contact: Phone (0345 123 2352), email or visit website.


Monday: 10am - 3.30pm helpline

Tuesday: 10am - 3.30pm helpline

Wednesday: 10am - 3.30pm helpline

Thursday: 10am - 3.30pm helpline

Friday: 10am - 3.30pm helpline

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Office not open to the public.

Other information

Languages other than English: Language Line.

Charity number: 299123

Year established: 1982

Staffing: 25 staff. Helpline staffed by volunteers

Public transport:

Record last checked: 19 April 2023


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