The Retreat at Charles Court – Children and Young People's Mental Health and Neurodevelopmental Service

Contact details

The Retreat at Charles Court – Children and Young People's Mental Health and Neurodevelopmental Service
Charles Court, Northfields, Strensall
YO32 5XP

Public phone: 01904 412 551 (Option 3)


Website URL:

General information

Service offered: We provide a bespoke therapeutic support for children and young people who may have experienced a range of difficulties: Anxiety, Depression or low mood, Traumatic experiences, Relationship difficulties, Bereavement, Eating difficulties, Issues with confidence and self-esteem, Stress, Panic attacks, Sleeping difficulties, Other issues relating to the child/ young persons to wellbeing. We offer different based approaches depending on the age, individual needs and choices made by each individual child and young person and their family. We begin with an assessment session to consider the therapeutic needs of the child/ young person and then decide which approach or combination of approaches is the best way to help. Our approach is child-centred. This means we support the child/ young person to feel safe and comfortable in their sessions and we help them explore the best way for them to communicate on their therapeutic journey. Some young people may want to simply talk, others my want to use art materials, drama, story or music. Young children usually love to use a range of therapeutic play resources. We also provide an Autism Assessment Service. We use best-practice and multidisciplinary approaches to diagnose Autism Spectrum Disorder (ASD). We have a secure and confidential online ‘virtual consultation’ service and also offer face to face to appointments. The service includes: Assessment of Autism Spectrum Disorder, Support following diagnosis of Autism (by a Clinical Psychologist or Occupational Therapist or Speech and Language Therapist), Psychological Therapy for children and young people with a diagnosis of Autism that have additional mental health need. Training on Autism.

Target group: Children and Young People's Mental Health and Neurodevelopmental Service. Age 2 - 18

Area served: Yorkshire

How to contact: Phone (01904 412 551 (Option 3) ) or email for an appointment. Open Mon-Fri 9am-5pm


Monday: 9am – 5pm

Tuesday: 9am – 5pm

Wednesday: 9am – 5pm

Thursday: 9am – 5pm

Friday: 9am – 5pm

Weekends: Closed

Office Hours: Occasional late evenings ask your clinician about this.


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: We have dedicated disability parking. Charles Court is a bungalow style building, therefore all services are provided on ground level. We have 2 entrances both have a ramp. Hearing Loop is also available.

Other information

Languages other than English: We are able to provide literature is any language required. We are also able to arrange interpreters if required.

Charity number: 1089826

Year established: 1992

Staffing: 10 clinicians and 4 administrators.

Public transport: Number 5 / 5A First Bus to Strensall. From York city centre you will find the bus stop outside the train station and York Theatre Royal.

Record last checked: 09 January 2024


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