City Community Legal Advice Centre
Contact details
City Community Legal Advice Centre
The City Law School Building, 165 Goswell Road
London
EC1V 7HD
Public phone: 020 7040 5414 (24hr answerphone)
Email: clac@city.ac.uk
Website URL: http://www.city.ac.uk/clac
General information
Service offered: We offer free initial legal advice on certain areas of law to people who are not eligible for legal aid. Priority is given to those who would not otherwise be able to access legal services (for example, due to income or location). Our service is delivered predominantly using Zoom or telephone although we also offer appointments face to face to those who would struggle to access the service otherwise. We will ask you to state your preference when you contact us. We cannot advise where you are already receiving advice from another provider, or where your case is urgent or overly complex. We are a member of LawWorks, which is a charity based in England and Wales who are committed to enabling access to justice through free legal advice. Prior to your legal advice session our trained student advisers will take details of your case to enable us to decide whether we are able to help you. Please note that you will not receive advice at this point. This information is then shared with the volunteer lawyer and Director of the Centre who is an experienced solicitor, who decides whether you can be offered an appointment. A group of students will be present during your appointment who work under the supervision of our qualified lawyers. This ensures that we are able to provide a written confirmation of the advice you received. We are unable to consider large quantities of documents or provide ongoing casework support. We also provide links to appropriate referral agencies, so that you can take the steps necessary to resolve your case. Area(s) of law covered: General Civil Litigation, Small claims, Personal Independence Form Filling Service, Consumer, Employment, Family, Housing Disrepair, Personal injury, General contractual disputes, and legal advice to small businesses. You can access the service in the following ways: To make a request for free legal advice you can fill in our online form below, or call us and leave a message. You can also send us an email and you will receive information about our service.
Target group: General public, England only. Please note there is no geographical limit to our service as it is delivered virtually and funded centrally by the City, University of London.
Area served: England - We have no geographic limit as the service is provided via Zoom/ telephone, although in-person appointments are offered if available and requested. To access our service you can phone/email or contact via web form. If the line is busy you can leave a message, call returned within 48 hours.
How to contact: Website form link is here: https://city.tfaforms.net/f/CLAC Phone number 020 7040 5414 (24hr answerphone) Please leave a phone message and we will call you back as soon as we are able in term time. Outside of term time we do not have capacity to return calls unfortunately. We update our service information regularly. Email clac@city.ac.uk . Please note it is an appointment only service and therefore we are not able to accept drop-ins. We are open Monday to Friday in term time only. Outside of university term time we provide referral information by email. Please note we have way more clients approaching us than we can help. We do our best with the resources we have to get back to clients with information about alternative sources of help if we cannot offer you an appointment, but it is not always possible.
Availability
Monday: 10am-1pm and 2pm-5pm (Term Time Only)
Tuesday: 10am-1pm and 2pm-5pm (Term Time Only)
Wednesday: 10am-1pm and 2pm-5pm (Term Time Only)
Thursday: 10am-1pm and 2pm-5pm (Term Time Only)
Friday: 10am-1pm and 2pm-5pm (Term Time Only)
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: We have ground floor premises which are accessible from the street, please let us know if you have any requirements so that we can adjust our service to your needs.
Other information
Languages other than English: It is possible that we may be able to obtain an interpreter to facilitate appointments. Please request via email.
Charity number:
Year established: 2022
Staffing: Director (solicitor); Deputy Director (solicitor), 3 part time solicitors in specialist areas, Coordinator and Administrator. We also partner with several large law firms who send volunteer lawyers to work with our trained student advisers in the provision of free legal advice.
Public transport: Farringdon Station is nearest to the CityCLAC. We are on the following bus routes 5 and 56 the stop is Percival Street. Googlemaps* https://maps.app.goo.gl/RinHQS6FjRxs5DH49
Record last checked: 25 July 2024