Velindre Cancer Centre-Macmillan Welfare Rights Team
Contact details
Velindre Cancer Centre-Macmillan Welfare Rights Team
Macmillan Welfare Rights Team, Velindre Cancer Centre, Velindre Road
Cardiff
CF14 2TL
Public phone: 02920 316277
Email: VCC.supportivecare@wales.nhs.uk
General information
Service offered: Face to face appointments and telephone appointments offered to provide a full benefit check. Advisers identify where there may be gaps in people's income and advise on applying. Advisers assist patients to complete benefit forms face to face,via telephone if requested by the patient. Translation services provided on site at Velindre for anyone requiring this service. Staff presence everyday on site for any patients requesting advice whilst in clinic. Advisers will complete ward visits if requested by clinical staff. Advisers support patients to access appeals, up to 1st Tier appeal. Telephone services are manned between 8 am - 12pm everyday. Full advice to include Blue Badge applications and the service can issue Foodbank vouchers. Advisers can refer in house to Psychology and Occupational Therpay services at VCC. As team, we share the same office as the CNS Team and therefore have excellent working links across the hospital. The team can also refer into specialist emotional support services offered at Velindre, including support for children. The team can also refer patients to the on site VCC Information officer for wider cancer support.
Target group: People with a cancer diagnosis and their carers/families
Area served: Cardiff
How to contact: Phone/Email/Website
Availability
Monday: 08:30-16:30
Tuesday: 08:30-16:30
Wednesday: 08:30-16:30
Thursday: 08:30-16:30
Friday: 08:30-16:30
Weekends:
Office Hours:
Accessibility
Wheelchair access: -
Accessible toilets: -
Access notes:
Other information
Languages other than English:
Charity number:
Year established: 0
Staffing:
Public transport:
Record last checked: 25 April 2025