Lotus Justice & Support Centre CIC
Contact details
Lotus Justice & Support Centre CIC
50 WANDSWORTH ROAD
222 GLADWIN TOWER
London
Greater London
SW8 2FU
Public phone: 0800 098 2730
Email: contact@lotusjusticesupport.uk
Website URL: http://https://lotusjusticecentre.co.uk/
General information
Service offered: Lotus Justice & Support Centre CIC is the UK's first Romanian-led domestic abuse support organisation, providing specialist, culturally and linguistically informed advocacy for Romanian and wider Eastern European survivors of domestic abuse.
We deliver our services entirely online across all UK local authorities, removing geographical barriers and ensuring survivors can access specialist support wherever they live. Our approach combines practical advocacy, legal and welfare guidance, emotional support, and coordinated referrals, enabling survivors to navigate complex systems safely and confidently.
Our core services include:
• A freephone domestic abuse helpline (0800 098 2730), providing direct access to trained advocates.
• One-to-one domestic abuse advocacy, including safety planning, risk assessment, and ongoing emotional and practical support.
• Casework and referrals to refuges, solicitors, and specialist domestic abuse services across the UK.
• Practical guidance on housing, welfare benefits, immigration, family law, and related issues affecting survivors.
• Weekly online support groups for women who are preparing to leave abusive relationships or rebuilding their lives after abuse.
All services are provided free of charge in both Romanian and English by a dedicated volunteer team comprising qualified lawyers, social workers, mental health professionals, accredited interpreters, and trained domestic abuse advocates.
Lotus works in partnership with specialist domestic abuse organisations, refuges, legal professionals, and statutory agencies to coordinate wraparound support tailored to each survivor's circumstances.
Our founder and CEO is a qualified Independent Domestic Violence Advocate (IDVA) and a NALP-registered Affiliate Paralegal, providing professional leadership to the organisation and ensuring that our services are trauma-informed, culturally responsive, and survivor-centred.
By addressing the unique linguistic, cultural, and systemic barriers faced by Romanian and Eastern European survivors, Lotus Justice & Support Centre CIC ensures that women and families can access safe, informed, and effective support regardless of where they are in the UK.
Target group: Romanian and Eastern European survivors of domestic abuse living in the UK, primarily women, including migrants, refugees and asylum seekers who face language, cultural or immigration-related barriers to accessing mainstream services. We also support family members and, where appropriate, male victims. As a 'by and for' organisation, our services are open to anyone in the Romanian-speaking and wider Eastern European community affected by domestic abuse.
Area served: UK
How to contact: Telephone ( 0800 098 2730 ) Email ( contact@lotusjusticesupport.uk )
Availability
Monday:
Tuesday:
Wednesday:
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Weekends:
Office Hours: Online service seven days a week, with the freephone helpline staffed 24/7 and advocacy appointments arranged flexibly by phone, video or online at times that suit the survivor.
Accessibility
Wheelchair access:
Accessible toilets:
Access notes: online service seven days a week, with the freephone helpline staffed 24/7 and advocacy appointments arranged flexibly by phone, video or online at times that suit the survivor.
Other information
Languages other than English: Romanian, Romani (for the Roma community), Hungarian, Spanish, Russian, Greek and French. Support is delivered directly in these languages by our multilingual team and volunteers, ensuring survivors can access help in their first language. Accredited interpreters are available for additional languages where needed.
Charity number: 17184809
Year established: 2026
Staffing:
Public transport:
Record last checked: 02 July 2026