Contact a Family

Contact details

Contact a Family
209 - 211 City Road

Public phone: 0808 808 3555 helpline


Website URL:

General information

Service offered: Helpline and advice for families caring for children with disabilities or special needs. Encourage mutual support between parents. Maintain national and regional databases of parent support groups. Range of fact sheets and information packs covering issues such as benefits, special educational needs and health. SEN national advisory service.

Target group: Parents and carers of children with disabilities or special needs. Professionals.

Area served: UK.

How to contact: Phone, write or email.


Monday: 9.30am - 5pm

Tuesday: 9.30am - 5pm

Wednesday: 9.30am - 5pm

Thursday: 9.30am - 5pm

Friday: 9.30am - 5pm


Office Hours:


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: Telephone advice service only.

Other information

Languages other than English: Access to Language Line.

Charity number: 284912

Year established: 1979

Staffing: 8 full time, 4 part time.

Public transport:

Record last checked: 17 October 2016

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