LB Enfield - Housing Options and Advice Team

Contact details

LB Enfield - Housing Options and Advice Team
John Wilkes House
79 High Street
Ponders End

Public phone: 020 8379 1000 / 020 3821 1769.


Website URL:

General information

Service offered: Information and advice on a range of housing related issues. Casework service for private tenants on tenancy rights, rents, defending possession proceedings, harassment and illegal eviction. Advice on finding accommodation for people who are homeless. Rent deposit scheme. Housing benefits and welfare rights advice.

Target group: Anyone needing advice on housing related problems.

Area served: London Borough of Enfield.

How to contact: Contact the online housing advisor, phone/email.


Monday: 9am - 4pm

Tuesday: 1pm - 4pm

Wednesday: 9am - 4pm

Thursday: 9am - 4pm

Friday: 9am - 4pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Lift. Loop system. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0


Public transport: Ponders End train station - 10 minutes walk. Buses 191, 279, 349, 491.

Record last checked: 12 February 2024


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