LB Merton - Housing Options Service
Merton Civic Centre, 4th Floor
Public phone: 020 8545 3636 / 020 8770 5000 (OOH)
Website URL: http://www.merton.gov.uk
Service offered: Housing advice on landlord/tenant problems, illegal eviction, harassment, mortgage arrears. Advice on securing accommodation for people not covered by homelessness legislation. Rent deposit scheme. Also offers advice on finding private sector and housing association housing. Advice and assessment of homeless people under the Housing Act. Out of hours emergencies phone 020 8770 5000.
Target group: Borough residents in housing need - private tenants, owner occupiers, single homeless people.
Area served: London Borough of Merton.
How to contact: Call in to see the duty officer before 3.30pm or make an appointment.
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Ramp to entrance. Services all on ground floor. Loop system. Home visits for people unable to attend the office.
Languages other than English: Access to interpreters, Language Line and BSL.
Year established: 0
Public transport: Morden tube - 5 minutes walk.
Record last checked: 08 May 2019