LB Merton - Housing Options Service

Contact details

LB Merton - Housing Options Service
Merton Civic Centre, 3rd Floor
London Road

Public phone: 020 8545 3636 / 020 8770 5000 (OOH)


Website URL:

General information

Service offered: Housing advice on landlord/tenant problems, illegal eviction, harassment, mortgage arrears. Advice on securing accommodation for people not covered by homelessness legislation. Rent deposit scheme. Also offers advice on finding private sector and housing association housing. Advice and assessment of homeless people under the Housing Act. Out of hours emergencies phone 020 8770 5000.

Target group: Borough residents in housing need - private tenants, owner occupiers, single homeless people.

Area served: London Borough of Merton.

How to contact: Phone/Website.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramp to entrance. Services all on ground floor. Loop system. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number:

Year established: 0


Public transport: Morden tube - 5 minutes walk.

Record last checked: 19 January 2024


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