Multiple Sclerosis Society

Contact details

Multiple Sclerosis Society
Carriage House, 8 City North Place
London
N4 3FU

Public phone: 0808 800 8000 (Helpline)

Email: helpline@mssociety.org.uk

Website URL: http://www.mssociety.org.uk

General information

Service offered: We hope this information is helpful. Please get back in touch with us at helpline@mssociety.org.uk if you would like any more support or information, or call our Freephone Helpline on 0808 800 8000. We are open between 9am and 7pm, Monday to Friday, not including bank holidays.We have a wide array of services for anyone affected by MS. This includes: Benefits advice, Befriending, Legal advice, Free printed booklets, MS Nurses, Our Move More with MS service, Living well virtual support events. Read more on our website https://www.mssociety.org.uk/support-and-community/ms-helpline-support-services .

Target group: Anyone affected by multiple sclerosis.

Area served: UK

How to contact: Phone (0808 800 8000 - Helpline Open Mon-Fri 9am to 7pm) , email, social media

Availability

Monday: 9am to 7pm (helpline)

Tuesday: 9am to 7pm (helpline)

Wednesday: 9am to 7pm (helpline)

Thursday: 9am to 7pm (helpline)

Friday: 9am to 7pm (helpline)

Weekends: Closed

Office Hours: Reception open Monday to Friday 9am to 5pm

Accessibility

Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English: Publications available in 14 other languages and can access an interpreter on the Helpline in over 150 languages

Charity number: 1139257 / SC041990

Year established: 1953

Staffing: 265

Public transport:

Record last checked: 14 July 2025

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