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Nacoa (National Association for Children of Alcoholics)

Contact details

Nacoa (National Association for Children of Alcoholics)
PO Box 64
Bristol
BS16 2UH

Public phone: 0800 358 3456 (Helpline)

Email: helpline@nacoa.org.uk / admin@nacoa.org.uk

Website URL: http://www.nacoa.org.uk / Twitter - @NacoaUK/ Facebook - facebook.com/nacoauk

General information

Service offered: The Nacoa telephone (0800 358 3456), email and online messages Helpline provides information, advice and support for everyone affected by a parent’s drinking.

Target group: Children and adults affected by their parent’s drinking; professionals working with this vulnerable group and any concerned others.

Area served: UK.

How to contact: Phone (0800 358 3456), email (helpline@nacoa.org.uk), online message via message board on www.nacoa.org.uk or letter

Availability

Monday: 12pm-9pm usually (Temporarily 2pm-7pm due to the social distancing measures)

Tuesday: 12pm-9pm usually (Temporarily 2pm-7pm due to the social distancing measures)

Wednesday: 12pm-9pm usually (Temporarily 2pm-7pm due to the social distancing measures)

Thursday: 12pm-9pm usually (Temporarily 2pm-7pm due to the social distancing measures)

Friday: 12pm-9pm usually (Temporarily 2pm-7pm due to the social distancing measures)

Weekends: 12pm-9pm Saturday usually (Temporarily 2pm-7pm Saturday due to the social distancing measures)

Office Hours: Monday to Friday 12pm to 4pm

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: N/A

Other information

Languages other than English: All efforts are made to be fully inclusive and we have volunteers with language skills who will help with specific enquiries

Charity number: 1009143

Year established: 1990

Staffing:

Public transport: N/A

Record last checked: 27 May 2021

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