Contact details


Public phone: 0808 802 0925 Helpline


Website URL:

General information

Service offered: Online information and helpline on topics affecting single parent families including child maintenance, benefits and tax credits, contact, housing, debt, employment and education. Gingerbread also offers resources and training for practitioners working with single parents and courses for single parents needing training and skills to get back into work.

Target group: Single parent families and those supporting them.

Area served: England and Wales.

How to contact: Phone (0808 802 0925) or website.


Monday: 10am to 12pm, 2pm to 7pm (Helpline) / 12pm to 3pm (Webchat)

Tuesday: 10am to 12pm, 2pm to 4pm (Helpline) / 12pm to 4pm (Webchat)

Wednesday: 10am to 12pm, 2pm to 7pm (Helpline) / 12pm to 1pm (Webchat)

Thursday: 10am to 12pm, 2pm to 4pm (Helpline) / 12pm to 2pm (Webchat)

Friday: Closed

Weekends: Closed

Office Hours:


Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English:

Charity number: 230750

Year established: 1918

Staffing: 51 full time, 10 part time, 2 volunteers.

Public transport:

Record last checked: 07 February 2024

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