National Debtline
Contact details
National Debtline
Tricorn House (Postal Address)
51-53 Hagley Road
Birmingham
B16 8TP
Public phone: 0808 808 4000 freephone
Email: Clients can web chat through the website.
Website URL: http://www.nationaldebtline.org
General information
Service offered: National Debtline offers free, expert, professional advice via phone, webchat and email. It helps clients deal with their debts in an informed and active way. National Debtline offers self-help solutions, debt-management plans, debt relief orders and individual voluntary arrangements to people with multiple debts. Our advisers are also trained to offer advice on all the Scottish debt options. Our website www.nationaldebtline.org offers an online debt advice service, a budget tool, a library of fact sheets, a suite of sample letters and self-help information to support the advice given by the helpline.
Target group: People with debt and money problems
Area served: England, Scotland and Wales.
How to contact: Phone or web chat (via the website).
Availability
Monday: 9am - 8pm
Tuesday: 9am - 8pm
Wednesday: 9am - 8pm
Thursday: 9am - 8pm
Friday: 9am - 8pm
Weekends: Sat 9.30am - 1pm
Office Hours:
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes:
Other information
Languages other than English: Access to Language Line.
Charity number: 1099506
Year established: 1987
Staffing: 143 staff.
Public transport:
Record last checked: 10 March 2025