Rethink Mental Illness - Advice and Information Service

Contact details

Rethink Mental Illness - Advice and Information Service
PO BOX 18252
Birmingham
B91 9BA

Public phone: 0808 801 0525

Email: advice@rethink.org

Website URL: http://www.rethink.org

General information

Service offered: Advice service providing information on mental illness issues, including benefits, criminal justice, community care, the Mental Health Act. We can get very busy so it may be best to try and find the answer to your query in our factsheets before you call at https://www.rethink.org/advice-and-information/browse-all-topics/

Target group: People affected by severe mental illness including schizophrenia, their families and carers.

Area served: England.

How to contact: Phone (0808 801 0525 - Mon-Fri 9.30am-4pm excluding bank holidays), email, or webchat (Mon-Fri 10am-1pm, excluding bank holidays). See our website for further details: https://www.rethink.org/aboutus/what-we-do/advice-and-information-service/?utm_source=button&utm_medium=button&utm_campaign=advice

Availability

Monday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Tuesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Wednesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Thursday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Friday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Weekends: Closed

Office Hours:

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: N/A – no face to face advice

Other information

Languages other than English: We can offer a variety of different languages through an over-the-phone translation service

Charity number: 271028

Year established: 1972

Staffing: 5 advisers, 1 Service Manager, 1 Team Leader, 1 Information Lead, 1 Volunteer Coordinator, Volunteers

Public transport: N/A – no face to face advice

Record last checked: 03 July 2023

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