Rethink Mental Illness - Advice and Information Service
Contact details
Rethink Mental Illness - Advice and Information Service
PO BOX 18252
Birmingham
B91 9BA
Public phone: 0808 801 0525
Email: advice@rethink.org
Website URL: http://www.rethink.org
General information
Service offered: Advice service providing information on mental illness issues, including benefits, criminal justice, community care, the Mental Health Act. We can get very busy so it may be best to try and find the answer to your query in our factsheets before you call at https://www.rethink.org/advice-and-information/browse-all-topics/
Target group: People affected by severe mental illness including schizophrenia, their families and carers.
Area served: England.
How to contact: Phone (0808 801 0525 - Mon-Fri 9.30am-4pm excluding bank holidays), email, or webchat (Mon-Fri 10am-1pm, excluding bank holidays). See our website for further details: https://www.rethink.org/aboutus/what-we-do/advice-and-information-service/?utm_source=button&utm_medium=button&utm_campaign=advice
Availability
Monday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)
Tuesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)
Wednesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)
Thursday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)
Friday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes: N/A – no face to face advice
Other information
Languages other than English: We can offer a variety of different languages through an over-the-phone translation service
Charity number: 271028
Year established: 1972
Staffing: 5 advisers, 1 Service Manager, 1 Team Leader, 1 Information Lead, 1 Volunteer Coordinator, Volunteers
Public transport: N/A – no face to face advice
Record last checked: 03 July 2023