Rethink Mental Illness - Advice and Information Service

Contact details

Rethink Mental Illness - Advice and Information Service
Rethink, PO BOX 18252
Birmingham
B91 9BA

Public phone: 0808 801 0525 (Monday to Friday, 9.30pm-4pm, excluding bank holidays)

Email: advice@rethink.org

Website URL: http://www.rethink.org

General information

Service offered: Advice service providing information on mental illness issues, including benefits, criminal justice, social care, the Mental Health Act. We can get very busy so it may be best to try and find the answer to your query in our advice and information website pages before you call at https://www.rethink.org/advice-and-information/browse-all-topics/

Target group: People 18 and over affected by severe mental illness including schizophrenia, their families and carers.

Area served: England.

How to contact: Phone (0808 801 0525 - Mon-Fri 9.30am-4pm excluding bank holidays), email, or webchat (Mon-Fri 10am-1pm, excluding bank holidays). See our website for further details: https://www.rethink.org/aboutus/what-we-do/advice-and-information-service/?utm_source=button&utm_medium=button&utm_campaign=advice

Availability

Monday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Tuesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Wednesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Thursday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Friday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Weekends: Closed

Office Hours:

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: N/A – no face to face advice

Other information

Languages other than English: We can offer a variety of different languages through an over-the-phone translation service

Charity number: 271028

Year established: 1972

Staffing: 5 advisers, 1 Service Manager, 1 Team Leader, 1 Information Lead, 1 Volunteer Coordinator, Volunteers

Public transport: We can offer a variety of different languages through an over-the-phone translation service. There is an accessibility function called Recite on our website at www.rethink.org. It can translate the text into many different languages.

Record last checked: 04 June 2024

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