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Rethink Mental Illness - Advice and Information Service

Contact details

Rethink Mental Illness - Advice and Information Service
PO Box 17106
Birmingham
B9 9LL

Public phone: 0808 801 0525

Email: advice@rethink.org

Website URL: http://www.rethink.org

General information

Service offered: Advice service providing information on mental illness issues, including benefits, debt, criminal justice, community care, the Mental Health Act. We can get very busy so it may be best to try and find the answer to your query in our factsheets before you call at https://www.rethink.org/advice-and-information/browse-all-topics/

Target group: People affected by severe mental illness including schizophrenia, their families and carers.

Area served: England.

How to contact: Phone (0808 801 0525 - Mon-Fri 9.30am-4pm), email or write. Webchat: via our website. If you are visiting our advice pages between 10am and 1pm Monday to Friday and would like further information, be sure to click the blue chat icon at the bottom right of the screen. You will be connected to our team who can give you practical advice.

Availability

Monday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Tuesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Wednesday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Thursday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Friday: 9.30am – 4pm (Phone) / 10am – 1pm (Web Chat)

Weekends: Closed

Office Hours:

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: N/A – no face to face advice

Other information

Languages other than English: We can offer a variety of different languages through an over-the-phone translation service

Charity number: 271028

Year established: 1972

Staffing: volunteers, 4.5 advisers, 2 senior advisers, 1 manager

Public transport: N/A – no face to face advice

Record last checked: 23 June 2021

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