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Rethink Mental Illness - Advice and Information Service

Contact details

Rethink Mental Illness - Advice and Information Service
PO Box 17106
B9 9LL

Public phone: 0300 5000 927


Website URL:

General information

Service offered: Advice service providing information on mental illness issues, including benefits, debt, criminal justice, community care, the Mental Health Act. We can get very busy so it may be best to try and find the answer to your query in our factsheets before you call at

Target group: People with severe mental illness including schizophrenia, their families and carers.

Area served: England.

How to contact: Phone (0300 5000 927), email or write.


Monday: 9.30am – 4pm

Tuesday: 9.30am – 4pm

Wednesday: 9.30am – 4pm

Thursday: 9.30am – 4pm

Friday: 9.30am – 4pm


Office Hours: Closed bank holidays


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: N/A – no face to face advice

Other information

Languages other than English: We can offer a variety of different languages through an over-the-phone translation service

Charity number: 271028

Year established: 1972

Staffing: 7 advisers, 1 manager

Public transport: N/A – no face to face advice

Record last checked: 13 May 2019


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