Working Families

Contact details

Working Families
c/o Buzzacott LLP, 130 Wood Street
London
EC2V 6DL

Public phone: 0300 012 0312 (adviceline)

Email: advice@workingfamilies.org.uk

Website URL: http://www.workingfamilies.org.uk

General information

Service offered: Working Families is the UK’s national charity for working parents and carers. Our mission is to remove the barriers that people with caring responsibilities face in the workplace. We provide free legal advice to parents and carers on their rights at work. We have a legal helpline for free advice on maternity, paternity, adoption and flexible working rights, problems at work, discrimination and in-work benefits. The helpline is run by a team of solicitors and advisers and has an Advice Quality Standard Quality Mark. Our website offers a wealth of advice and information on employment rights and benefits for working parents and carers. You might find also our services useful if you work in a children’s centre, family information service or a citizens advice bureau. Or you may be a midwife, a youth worker or some other voluntary or local authority service provider who works with parents.

Target group: Parents/carers and advisers of parents/carers

Area served: UK.

How to contact: Phone (0300 012 0312 - Open Mon-Fri 11am – 2pm (except bank holidays)) or online form at workingfamilies.org.uk/adviceform

Availability

Monday: 11am – 2pm (Phone)

Tuesday: 11am – 2pm (Phone)

Wednesday: 11am – 2pm (Phone)

Thursday: 11am – 2pm (Phone)

Friday: 11am – 2pm (Phone)

Weekends: Closed

Office Hours:

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English: None

Charity number: 1099808

Year established: 2003

Staffing:

Public transport: N/A

Record last checked: 16 May 2025