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Working Families

Contact details

Working Families
Spaces, CityPoint, 1 Ropemake Street

Public phone: 0300 012 0312 (adviceline)


Website URL:

General information

Service offered: Advice and information for working families. Working Families gives advice on employment rights for parents and benefits for families. We have unrivalled expertise on employment rights advising about 3,000 working parents and carers per year by freephone 0300 012 0312 or email to and more than 20,000 consult our website each month. We advise on maternity and paternity rights, discrimination at work, flexible working requests, imposed changes to working hours, in-work benefits and childcare costs. We have a specialist network for parents of disabled children who work or wish to work. We only advise employees but have publications, consultancy and training for employers.

Target group: Parents/carers and advisers of parents/carers

Area served: UK.

How to contact: Phone (0300 012 0312) or email.


Monday: 12pm to 2pm and 5pm to 6pm

Tuesday: 10am to 12pm

Wednesday: Closed

Thursday: 12pm to 2pm

Friday: 12pm to 2pm


Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English: French.

Charity number: 1099808

Year established: 2003


Public transport:

Record last checked: 07 August 2018


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