West Lancashire Disability Helpline

Contact details

West Lancashire Disability Helpline
2nd Floor
Whelmar House

Public phone: 0800 220 676 freephone

Email: Click to Email

Website URL: http://www.dawl.org.uk

General information

Service offered: Information, advice and support for people with disabilities and for their carers. Subjects covered include benefits, equipment, housing, mobility, transport, community care, holidays and information on other relevant agencies. Representation at welfare benefit tribunals, with video conferencing option.

Target group: People with disabilities, their carers and families and involved professionals.

Area served: West Lancashire - Skelmersdale, Ormskirk and surrounding areas.

How to contact: Drop-in, phone, email or write.


Monday: 10am - 4pm

Tuesday: 10am - 4pm

Wednesday: 10am - 1pm

Thursday: 10am - 4pm

Friday: 10am - 1pm


Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking spaces for disabled drivers 50 metres from premises. Level entrance. Lift. Access to signers. Home visits available for people unable to attend the office.

Other information

Languages other than English: BSL.

Charity number: 1102257

Year established: 1987

Staffing: 1 full time, 5 part time staff and 20 volunteers.

Public transport: Bus 10 (Ormskirk-Skelmersdale).

Record last checked: 13 July 2016

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