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Citizens Advice Westminster

Contact details

Citizens Advice Westminster
21a Conduit Place
W2 1HS

Public phone: 0300 330 1191 - 10:00 - 16:00 Mon - Fri

Email: - please note this is not for clients to use, only for agencies

Website URL:

General information

Service offered: Advice and information on a range of issues, including immigration, housing, homelessness, welfare benefits, debt, employment rights.

Target group: General public.

Area served: Westminster

How to contact: Due to the Covid19 outbreak and in line with PHE and government guidance we are now working from home and advice is by telephone, email and online queries, until further guidance is issued by PHE and the government.See website for opening hours


Monday: See website for details of Drop-in services, phone and online advice






Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Wheelchair access/Fully adapted toilets on ground floor only

Other information

Languages other than English: Attendees should be accompanied by a friend/ family member if English language proves difficult.

Charity number: 1059419

Year established: 1939

Staffing: 23 paid staff and 50 volunteers.

Public transport: 2 minute walk from Paddington Tube/Rail. Also on bus routes 7, 23, 27, 36, 46, 159, 205, 332 and 436.

Record last checked: 29 May 2020


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