RB Kingston - Housing Options Service
St James' Road
Kingston upon Thames
Public phone: 020 85475003
Website URL: http://www.kingston.gov.uk
Service offered: Advice for tenants, landlords and homeless people on all aspects of renting and letting accommodation in the private rented sector. Issues covered include finding accommodation, rent in advance and deposits, tenancy rights and obligations, rents and housing benefit, debt, prevention of homelessness. Advice for owner occupiers on mortgage arrears and leasehold rights.
Target group: Private sector tenants, owner occupiers, people looking for accommodation.
Area served: RB Kingston upon Thames.
How to contact: Phone, email or write.
Monday: 9am - 4pm
Tuesday: 9am - 4pm
Wednesday: 9am - 4pm
Thursday: 9am - 4pm
Friday: 9am - 4pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Ramped entrance, ground floor premises. All signs in Braille. Home visits for people unable to attend the office.
Languages other than English: Access to Language Line and BSL signers.
Year established: 0
Staffing: 8 full time staff.
Public transport: Kingston train station - 10 minutes walk.
Record last checked: 24 August 2016