The National Domestic Violence Helpline (run by Refuge and Women’s Aid)

Contact details

The National Domestic Violence Helpline (run by Refuge and Women’s Aid)

Public phone: 0808 2000 247 - 24 hr national helpline

Email: info@refuge.org.uk

Website URL: http://www.refuge.org.uk

General information

Service offered: Fully trained female workers and volunteers provide support, information and a listening ear to those experiencing domestic violence. They can help women and children access spaces in refuges across the UK. We also offer support and information to friends, family members, external agencies and professionals calling on behalf of a woman.

Target group: Women experiencing domestic violence

Area served: UK.

How to contact: Phone. National Domestic Violence Helpline is open 24 hours.

Availability

Monday: 24 hour helpline

Tuesday: 24 hour helpline

Wednesday: 24 hour helpline

Thursday: 24 hour helpline

Friday: 24 hour helpline

Weekends: 24 hour helpline

Office Hours: Monday - Friday 9.30am-5.30pm

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English: The helpline has a translation service so can support non-English speaking clients

Charity number: 277424

Year established: 1997

Staffing:

Public transport:

Record last checked: 29 February 2024

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