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The Salvation Army - Family Tracing Service

Contact details

The Salvation Army - Family Tracing Service
101 Newington Causeway

Public phone: 020 7367 4747


Website URL:

General information

Service offered: Family Tracing Service endeavours to trace close adult relatives, for the purpose of reconciliation only. The full name, date of birth (or exact age) and the last known whereabouts of the person sought will be required. The service cannot become involved in adoption cases. Full criteria is available to view on our website.

Target group: Adults wishing to locate close relatives for reconciliation; sometimes this can be offspring who are minors if their responsible person is an adult whose personal details are known. The trace would be for the adult in respect of contact with the minor child. Please check with us before making an application.

Area served: UK and some overseas territories.

How to contact: Phone (020 7367 4747), letter or e-mail.


Monday: 8.15am - 4pm

Tuesday: 8.15am - 4pm

Wednesday: 8.15am - 4pm

Thursday: 8.15am - 4pm

Friday: 8.15am - 4pm

Weekends: Voice Messages can be left out of hours and at weekends.

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: None

Other information

Languages other than English: Usually own interpreter will be needed.

Charity number: 215174

Year established: 1885


Public transport: Elephant & Castle tube - 200 yards - visits are not recommended, as there are only limited facilities available. More complicated matters can usually be resolved over the telephone. During 2023 our office is being relocated to another location in London. Details available on request.

Record last checked: 21 June 2022


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